We provide personal service for every order. Please call ADD at (519) 928-2604 to get the process started.
At that time, we can give you directions to our studio near Grand Valley, or discuss the best shipping method if required. ADD also has drop-off locations in in Bolton and Fergus. Please call for details. You can also reach us by email at: davemayle.add@sympatico.ca.

House Calls

We welcome the opportunity to visit your home or office to discuss your requirements, and pick up or deliver your projects.

Payment

We accept current cheques, cash or money orders. Payment is due on pick-up or shipment of your order.

Freight

Customer is responsible for freight charged to and from ADD. It is advised you ship your materials by an 'expedited' or premium service so that it can be tracked and insured, as opposed to regular post. Return freight will be added to your bill. Unless otherwise specified, we normally ship by 3-5 day expedited Canada Post.

Packing

Your media are precious assets, and should be packed with great care. Better more than less packaging. Please try to pack your order in materials that we can re-use to return your order. Generally, cardboard boxes (available at the post office) are preferred over padded envelopes. Wrap materials inside the box with bubble wrap, padded envelopes, or something to that effect. Securely tape the box. Clearly mark both ADD's address and your return address.